When a passenger with a disability requests wheelchair assistance to move through the airport, the airline's staff are required to provide the necessary service. It is clear that passengers get the facility of wheelchairs at the airport, but now the question arises: How do I add wheelchair assistance after booking? Well, wheelchair assistance or guided assistance is provided to passengers who are blind or have a mobility impairment. The steps required to book wheelchair assistance are as follows:
Passengers can also add wheelchair assistance through other contact methods on the airline's official website. Such as,
Via phone.
Most airlines allow their passengers to add wheelchair assistance by contacting customer service executives through phone calls. Passengers need to call the airline and provide the details of the passenger requiring wheelchair assistance. The executive will guide you through the necessary steps to do the same.
Via Email.
It is advised to write an Email to the airline when there is a medical emergency, and the passenger needs wheelchair assistance. The email should contain all the medical documents and specifically mention the type of special assistance that is required at the airport. The executives will follow up and provide the necessary service.
Yes, wheelchair assistance at the airport is free. Passengers can carry their own wheelchair or request the airline to provide a wheelchair. It is essential to inform the airline about the special assistance while booking your flight or at least 24- hours before the flight departure to ensure a smooth travel.
A reasonable tip for wheelchair assistance at the airport is $5. Passengers can tip more than this based on their experience with the service. There is no extra airport wheelchair assistance cost, so tip helps to boost the confidence of the helping staff.
If you self-identify as a passenger who requires wheelchair assistance or you are accompanying a passenger with a disability. The first and foremost step is to arrive at the airport one hour before the standard check-in time if traveling with a battery-powered wheelchair. Steps to get through security with a wheelchair:
Wheelchair assistants are required to navigate the passengers through the different parts of the airport, whatever is needed.