How To Add Wheelchair Assistance In Southwest Airlines

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Need wheelchair Assistance on Southwest Airlines - Check Details 

Southwest Airlines main goal is to make sure all the passengers are comfortable and have an amazing experience with Southwest Airlines. Hence if passengers need any special assistance, they can include it in their flight tickets. If you are not sure how you make the special assistance request on Southwest Airlines then go through this context and get an idea on how you can request wheelchair.

Does Southwest provide wheelchair assistance?

Yes, Southwest Airlines provide wheelchair assistance from entering the airport to boarding and also between gates for connecting flights.

Wheelchair types that Southwest accepts.

Southwest Airlines accepts 3 types of wheelchairs and these wheelchairs can be foldable, non-foldable and collapsible. If you've already purchased a flight from Southwest and you need wheelchairs, let Southwest know you need wheelchairs.

How do I call Southwest about wheelchair assistance?

Passengers who need a wheelchair request must identify them as needing wheelchair assistance upon arriving at the airport. You can book your wheelchair, and you can use it from arriving at the airport till boarding. Here is the procedure to book wheelchair assistance.

Book your wheelchair assistance when making your reservation:

  • You need to go to the “Passenger and Payment” Info.
  • Click on the “Special Assistance” link.
  • Follow the screen instructions and make the needed request.
  • Lastly, complete your booking with Southwest Airlines.

Book your wheelchair assistance after making your reservation:

Passengers can also add wheelchair assistance after the reservations on Southwest Airlines have been made.

  • You need to open the “Manage booking” option from the main page.

  • Enter the booking reference code and passenger surname.

  • Select the “Special Assistance” link and fill in the details.

How do I request wheelchair access for my Southwest flight?

If you find difficulty with the online process, you can also use other methods that are useful to make the request for special assistance. Here are some of the other methods you can use to request special assistance.

  • Customer service by phone
  • Help desk
  • Social media

Customer service by phone:

You can use the official contact number to call the service and get in touch with a live agent. Then give your flight details and request for the wheelchair.

Help desk:

You can also request wheelchair assistance upon arrival. Approach an agent in the airport counter and request for wheelchair assistance.

Social media:

You can also get in touch with a live agent on Facebook, Instagram, and Twitter. You can simply go to the official site of Southwest Social Media and then go to the inbox and request wheelchair assistance.

Do people in wheelchairs board first on Southwest?

No, but pre-boarding is allowed when you have requested special seating for those who need assistance to board. You can make this request to a customer service agent before boarding, and they will handle the situation.

Southwest Airlines Wheelchair Assistance Policy

If you booked a flight with Southwest and now you want to add a wheelchair. If this is the case then you can easily add a wheelchair, but there are a few rules and regulations that you need to be aware of.

Wheelchair Assistance at the Airport- Travelers who need wheel chair assistance can request a wheelchair from the check-in desks at the departure airport. The airport staff will assist you in catching your connecting flight and will also assist you until you reach your desired destination along with your checked baggage. Southwest also offers the best service among the airports and the flight attendant will provide you with full assistance.

How do I add a handicap to my Southwest flight?

Passengers can simply contact Southwest 48 hours before their trip and request for special assistance and you can also do it through telephone methods. The steps to get the "Special Support" are explained below, please read carefully to get the best support.

You can contact Southwest through the Customer Service Hotline number-

In this option, you must first follow an IVR process following your request, and then you are automatically connected to one of Southwest's representatives. Here you can easily request for wheelchairs or other special assistance. You can also request a wheelchair at the airport before your trip.

Instructions for getting wheelchair assistance from Southwest

If you need wheelchair assistance, here are some points you need to keep in mind before requesting assistance.

  • Southwest allows passengers to register their wheelchairs at check-in or at the gate if they have a motorized wheelchair that requires disassembly prior to travel. This must be done at check-in and the airlines will ensure proper processing.
  • Before requesting assistance from Southwest Airlines, you must be familiar with the airline's general instructions.
  • Any items that can be easily detached from the wheelchair must be removed in order to be carried in the luggage compartment. The individual parts of a wheelchair are seat cushions and footrests.
  • As long as the airline ensures that the battery posts are separated to prevent short circuiting, power wheelchairs that travel vertically through an aircraft's baggage compartment door and use a non-spillable battery do not need to be disassembled. When disassembling a wheelchair, staff may need instructions. Make sure you have an instruction manual with you or detail the procedures to be followed on the form the airline will give you at check-in.

How much does it cost to get a wheelchair from the Southwest?

If you are flying Southwest and in any situation you need a wheelchair, then in that case you can get wheelchair service free of charge.

What is a suitable tip for wheelchair users at the airport?

There is no fixed amount for the tip because the amount depends on various factors, however the average tip is between 5 and 10 percent of the total wheelchair assistance cost.

Wrap up:

Passengers can go through the above information on Wheelchair assistance on Southwest. The procedure to book wheelchair assistance is also given in the above context; you can go through and request your needs before departure.


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