How do I claim my British Airways Avios points if I lost it

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Gather information about missing Avios claims from British Airways

Can't find your earned Avios points through the website? Then worry not much because British Airways offers several ways to claim the missing points. You can find all information about Avios points here and clear your doubts about the same.

How do I claim my Avio points from BA if I've lost them?

Are you a frequent flyer with British Airways and do you earn Avio points? While it offers a number of benefits, passengers sometimes face problems, such as some experiencing the loss of earned Avios. But British Airways has made sure that passengers experiencing such problems can claim their points in a timely manner. You can make this claim within 6 months of your flight and you can make this claim through the claim form. If you want to find out about the process in details, you can go through the given instructions-

  • First, you can browse British Airways official website-
  • After that you can log into your account.
  • Now you can find the details about your Avios on the home page.
  • You can then find a claim form.
  • If you click on it, you can enter the required information in the gaps in a separate window.
  • After selecting the form completely, you can find the option of ``Form Submission``.

Can I claim old Avios points with British Airways?

Avios are the reward currency one earns by becoming a British Airways Executive Club member. You can buy these Avios together with the everyday item and when you fly you can book the hotel or rent a car etc. with these Avios. Otherwise you can also upgrade your flight class with these Avios. If you miss your Avios or Tier points then you have 6 months to claim back those Avios. There is an online form to claim Avios and the good news is that new members can also use British Airways Avios.

 How do I claim Avios after booking a British Airways flight?

Suppose you get some Avios points after the booking and want to claim them. To claim your British Airways Avios points, you'll typically need to follow these steps:

  1. Visit the British Airways website and log in to your Executive Club account.
  2. Look for a section on the website claiming missing Avios points. This might be under "Manage My Account" or something similar.
  3. Fill out the necessary information, such as your flight details (flight number, date, etc.) and booking reference. Make sure the information you provide matches your booking.
  4. Sometimes, you might be asked to provide supporting documentation, like a copy of your boarding pass or e-ticket receipt. Make sure to have these documents ready.
  5. Submit the claim online. Keep a record of your claim reference number for future reference.
  6. The airline will review your claim and verify the information. This may take some time, so be patient.
  7. Once your claim is approved, the missing Avios points should be credited to your Executive Club account

How do I get my Avios number from British Airways?

If you want to collect the information related to your Avio, you can visit the official website. You can use the website to find your Avios number and if you have no idea about the process then read on.

  • After browsing the British Airways official website, you can log into your account using the registered email address and password.
  • On the page that just opened, you can find your Avio account.
  • If you click on it, your details related to Avio will appear.

How do I convert BA Executive Club points into Avios?

Are you a member of the BA Executive Club and have you earned a lot of Club Points? Now is your chance to convert your Club Points into Avios by using the official website and making the conversion yourself. You can find details of this process below.

  • After going to the British Airways official website, you need to log into your account.
  • After that, you can find a `Manage my Rewards Points' option on the opened page.
  • If you click on it, you can find the option of ``Convert my rewards points into Avios``.
  • Tap on it and enter points you want to convert.

How do I get my expired British Airways Avios back?

If the Avios on British Airways has already expired and you wish to be active again, then in that case you can make your Avios active and you can manage it by calling the Executive Club Customer Service number. Below are the points you can use to discuss your Avios with British Airways representatives:

  • +44 (0) 207 949 3086/+44 203 808 8746- British Airways' Official Executive Customer Service number.
  • If you dial this number then you will have to follow a short IVR process and through this IVR process you will have to choose the right option according to your request.
  • A hold time of 30 seconds is also given when you are done with this IVR process.
  • After this waiting period, you will be automatically connected to one of the British Airways representatives.
  • Provide the important flight details and proceed to complete Avio's process.

Claim missing BA Avios miles with partner airlines

In order to claim Avios with partner airline, one needs to login to their member account and submit the report by using Avios claim form and you can easily find this form on British Airways official website. Here are the items from this form, read through to fill out the complete form.

  • Go to this website.
  • The "Discover" tab of this page has an option of "About Avios".
  • Click on this option and it will redirect to another page.
  • On this page you will find the option of “request the missing Avios”.
  • Choose this option and here is the form. Now select this form by providing details such as: membership number or username and also the password.
  • At the end follow the screen process to complete this form.

Where can I collect Avios points from British Airways?

There are many options for collecting Avios points from the airline. You can collect Avios points from British Airways through various methods, including:

  1. Flights: You earn Avios points when you book and fly on British Airways flights or its partner airlines within the Oneworld alliance.
  2. British Airways Credit Cards: Some credit cards offer Avios as rewards for spending, and these points can be transferred to your British Airways Executive Club account.
  3. Shopping: You can earn Avios by shopping with British Airways' retail partners, both online and in-store.
  4. Hotel Stays: Many hotel chains partner with British Airways, allowing you to earn Avios for stays.
  5. Car Rentals: Renting cars from partner companies can also earn you Avios.
  6. Travel Partners: British Airways has various travel partners, such as cruise lines, travel agencies, and more, where you can earn Avios.
  7. Dining: Some dining programs allow you to earn Avios when you dine at participating restaurants.
  8. Online Shopping Portals: Use the British Airways Avios eStore to earn points online shopping.
  9. Transfers: You can transfer points from other loyalty programs to your British Airways Executive Club account.


Hopefully you have understood everything about British Airways Avios from the information mentioned above. If you still have any questions about Avios with British Airways then you need to visit the british Airways Official Website and for those people who do not want to get their Avios through online options then you can call the British Airways Official Customer Service Number by phoning the Customer Service Team British Airways is almost always active and if you want to know the opening times of british Airways then you can also find this information on the British Airways website.


Yes, you can transfer up to 27,000 Avios to other British Airways Executive Club members in any calendar year and transfer them online.

In addition to the numerous benefits of Avios, there is the option to book flights with BA through these points. Although you cannot get BA Lounge facilities through Avios, you can book business class airline tickets through Avios. And get direct access to the lounge.

Are you confused that how much will the Avios cost? You can find this information through the calculator option on the official website. British Airways offers a wide range of ways to use Avios and typically an Avios is worth around 0.5p and at these rates 25,000 Avios equals 150 euros.

The 5000 Avios cost on the airline is $460. The exact value can change based on factors like the route, class of service, and availability. It's recommended to check British Airways' current redemption options and values for the most up-to-date information.

The validity period for redeeming British Airways Avios points varies based on the terms and conditions of the British Airways Executive Club program. Generally, Avios points do not expire as long as there is some activity in your account over a specified period. This activity could include earning or redeeming Avios points. However, it's important to review the specific terms and conditions of the program to understand the exact expiration policy and any changes that may have occurred. Always refer to the official British Airways website or contact customer service for the most up-to-date information on Avios points expiration and redemption policies.


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