While making the reservation with Ethiopian Airlines, passengers may have multiple queries that can be related to the name change, refund policies, or some other flight-related issues. Ethiopian Airlines provides numerous modes to contact the customer service representative. You will get the answers to all your queries in the finest way possible.
Communicate via phone call medium:
The calling process is one of the efficacious mediums to contact the customer service representative. To reach Ethiopian Airlines, you can dial the number at 703 682 0570, and the call will be operated by the computer’s automated voice that will transfer your call to the IVR. To get connected with the representative, you need to make the selection from the IVR options as per mentioned below:
Connecting with Ethiopian Airlines online is a convenient and efficient way to address your inquiries, seek assistance, and receive support. By utilizing the various online communication channels offered by Ethiopian Airlines, you can interact with their customer service representatives from the comfort of your own device.
Visit official website
Engage in live chat
Reach out on social media
Email communication
Mobile app
Ethiopian Airlines understands the importance of providing efficient and accessible online support services to their customers. By leveraging their website, live chat, social media platforms, email communication, or mobile app, you can conveniently speak with Ethiopian Airlines representatives online
If you are still wondering about a different way to communicate with Ethiopian Airlines’ customer service representative, then you can make use of the Live Chat option. It is one of the productive modes to contact, and you need to follow the instructions as per described below:
To file a complaint to Ethiopian Airlines, you need to submit an online form. To raise the complaint form, you must follow the information given below:
For further inquiries, you can send an email to Ethiopian Airlines at wasapt@ethiopianairlines.com. The customer service representative will communicate with you within 2 to 3 business days.
You can also connect by phone. You just need to download the Ethiopian Airlines application on your device and enter your mobile number. You can use the application to connect with the representative.
Ethiopian Airlines has a chatbot program popularly known as “Lucy” that helps the passenger with all queries that need acknowledgment from the Airline. The chatbot allows passengers to make bookings and reservations, make payments for the tickets bought, check the flight status, and get all the information related to traveling on the plane. The language option with this program is Amharic and English, making it quite user-friendly for all the passengers who want to avail of the services.
The updated chatbot version enables the passenger to send feedback and provide services on domestic and international flights, with several payment choices available. The interesting feature of this program is that it is accessible with both the messenger and the telegram applications.
Ethiopian Airlines is available to be connected from the United States through the calling number provided on the website, which is accessible through the process explained below:
The passengers can contact Ethiopian Airlines to address the issue that they have faced. The phone number for contact is +251 116 179 900. The customer support representative will get in touch with you shortly to take up the passenger request initiated at the customer service center of the Airline.
Ethiopian Airlines can also be communicated using the mailing address provided on the website. Passengers who find it difficult to make a call or have other issues with the calling process can mail at WASCTO@ethiopianairlines.com. The email must be sent with all the details so the Airline can understand the problem and find a relevant solution.
Like all other airlines, Ethiopian Airlines allows the passenger to check-in online before boarding the flight. In case the passenger is not able to make a check-in online, these may be the major reasons due to which the problem has arisen.
