How do I get in touch with SAS

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SAS, also known as Scandinavian Airlines, is a flight carrier through which you can travel to your desired destination. If you need any help, you can also contact the airline's customer service, and they will help you with your issue. You can get in touch with SAS through many methods, but the fastest way is through a phone call. You can get in touch with a representative by following these steps:

  • Dial the Scandinavian Airlines customer service number (011 4351 3202) on your mobile phone.
  • Select the language of your choice.
  • Choose the preferred option from the IVR instructions.

Press 1 to make a new reservation

Press 2 to cancel your flight

Press 3 to register a complaint 

Press 4 for any luggage-related issue

Press 5 to reschedule your flight

Press 6 to change the language 

Press # to get a representative from the airline

  • Then you have to wait for a few minutes, and the IVR will connect your call to the representative.
  • Provide all the information regarding your problem, and the representative will help you with your issue.

Other modes to get in touch with SAS

If you cannot get in touch with an agent through a phone call, then there are other ways to get someone from the airline. You can send a message to the airline through their social media handle. Write your issue and send the message directly to their social media account.  

How do I make a complaint to the SAS?

If you face any problem or are unhappy with the SAS services, you can file a complaint with the airline and tell them about your situation. If you do not know how to file a complaint to SAS, then you can use the below steps:

  • Open the official website of the SAS or the app on your phone.
  • Tap on the "Contact us" option from the main menu.
  • Click on the "Chat with us" button.
  • Then, a new window will pop up. Select the service in which you are having a problem.
  • Choose the preferred option in the service.
  • After that, a customer support executive will get connected to you, through which you can file a complaint and also help you with any other issue.  

What is the SAS Customer Service email?

For any kind of help or if you have a doubt, you can also send an email to the airline at support@sas.com. Compose a new email, write a detailed description of your issue, add a picture or document, and send it to the email. Then, Within 48 hours, one of the customer service executives from the airline will reply to you with the answer to your question or provide an alternate method to solve your issue.

SAS customer service chat

If you are not able to get someone from the airline through a call, then you can also chat with a customer support executive through the live chat option available on the official website of the airline, and you will quickly get connected to a representative. Provide him with all the details related to your problem, and the representative will help you with your problem. 

What are SAS customer service hours?

SAS customer service hours depends on the mode you use to connect with the airline. The customer service call support is available from 8:00 am to 6:00 pm on Mon - Fri. On Saturday, the timings are 9:00 am to 6:00 pm, and on Sunday, the timings are 9:00 am to 5:00 pm. However, you can chat with an agent at the airline anytime you want, as their chat service is available 24/7.

After reading the above information, you must have an idea of how to get in touch with someone from SAS and file a complaint. If you still have any problem or need help, you can contact SAS customer service 24/7, and they will help you with your issue, or you can also visit the airline's official website.


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