How do I communicate with Avianca Airlines

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Explain the various methods of How can I get in touch with Avianca Airlines?

Do you have queries regarding your travel with Avianca Airlines or you want assistance from Avianca Airlines, you can immediately contact customer service using the methods offered by the airlines. Read through the below method and choose the suitable method for you.

The various Methods to reach Avianca Airline

The phone call service:

Most of the passengers prefer to use the customer service phone number when they are in trouble since it is the easiest and quickest way to contact customer service. If you also wish to contact us using the phone call service, you go through the below steps.

  • You need to open the official page of Avianca airlines.

  • Then you need to look for the customer service option.

  • Click on the option. On the following page, scroll down and look for the call us option.

  • From the drop-down menu, choose the region you are calling from. You will now get the customer service phone number.

  • Dial the number and pay attention to the IVR.

  • Once you are connected with a live representative of Avianca Airlines, you can quickly clear all your doubts.

The live chat service:

In case you are unable to use the phone call service, you can also use the live chat option. Follow the steps below and quickly connect with a live agent of Avianca Airlines.

  • You need to visit the main page of Avianca Airlines.

  • When you are on the main page, you need to look for the contact us option.

  • Once you are on the contact page, you can see the live chat icon.

  • Click on the icon to create the chat and wait for a short while to get connected to a live agent.

  • Once the agent is available, you can ask your queries.

How do I complain to Avianca?

If you have faced any inconvenience on Avianca airlines, you would like to complain, you can use the methods to register a complaint. You can use the complaint form or the customer service number to file a complaint. Go through the below steps to know where you find the form and phone number.

The complaint form:

  • Open the welcome page of Avianca Airlines.

  • Then you need to look for the contact option, which is available at the foot of the main page.

  • When you are on the contact page, you need to search for the complaint from the option.

  • Click on the complaint form and give the required details and submit the form.

Customer service:

  • You can use the customer service number 0 800761 8222.

  • Dial the number and follow the instructions by the automated voice.

  • And then press the number accordingly. It might take a little while for you to connect with the agent.

  • Once you are connected to a live agent, you can explain your concerns.

How Do I File A Complaint Against Avianca Airlines? 

Traveling via air is a costly affair. Passengers plan their trips carefully in advance to avoid any trouble at the last moment. After being cautioned, you encounter some trouble related to your Avianca flight. Now, you have to report it to get resolutions. How do I file a complaint against Avianca Airlines? Flyers can complain, and the medium should be chosen based on their issues and how urgently they want to tackle that. 

What is the Best Mode To Complain about Urgent Matters? 

To complain you can use the contact number. This is the most secure and satisfactory medium to discuss your problems, and after talking with an agent, you can understand how your flight issues will be resolved.

Avianca Reservation Number: 1 (800) 284-2622 

You can contact this number when you have issues with the reservation, existing or new. Also. The number is valid to consult issues to change your flight, name, or upgrade your seat. 

Avianca Refund Customer Service: 

Follow the steps to connect with refund services: 

  • Check the link,
  • Choose the appropriate option from the reservation form or ticket number.
  • Enter the details asked. 
  • Click on continue. 
  • You will get the details of your reservation. 
  • Select the money transfer option suitable for you. 
  • Click on submit button. 

Delayed, lost, or damaged baggage: 01 800 095 8722

In case queries are related to baggage allowance or report/ claim missing baggage, share your concern at the given number.

Avianca Airlines Manage my Booking

The airline follows passengers to modify their tickets as per their requirements. Follow the steps to manage your booking. 

  • Go to the official website. 
  • Click on Manage my Booking. 
  • Enter the details such as booking number and last name. 
  • Select the change flight option. 
  • Make the changes and choose to submit button. 

If you have made the payment, but there is no confirmation in your mail or the payment receipt, you can contact the reservation number 1 (800) 284-2622. This can be possible due to technical issues.

The Complaint Form is an Alternative Way To Reach Avianca Agents

Avianca Complaints Department addresses the concerns shared by travelers via the contact form. Follow the guide to file a complaint through the form: 

  • Visit the website. 
  • Click on the Contact us option. 
  • Scroll down and choose the option “we listen to your suggestion.”
  • Select the complaint option. 
  • Share your information and choose a suitable option. 
  • Share your concern and click the submit button.  

You will be responded to at the earliest by the airline. In case you need to contact the airline further, try the phone number. 

Chat Support Mode

Passengers can also chat to speak with a live representative at the airline. Any issues related to your flight? You can chat via Whatsapp or the web by following these instructions: 

  • Go to the official website. 
  • Select the Contact us option at the bottom right. 
  • Now, choose the chat icon. 
  • Pick your chat medium. 
  • Share your concern. 

Social media is also offered customer support. You can follow the airline on Twitter or Facebook to buy the tickets at lower rates. Special deals and discounts are shared by the airline. Visit the website for more details. 

What is Avianca customer service number?

You can contact the customer service of Avianca Airline at 800-284-2622 and follow the IVR instruction and press the numbers accordingly to get in touch with a live representative. 

What is Avianca WhatsApp number?

You can either use the WhatsApp chat option on the web, or you can also note the WhatsApp number and send your queries to a live representative. If you are using the web option, follow the below steps.

  • Go to the main page of Avianca Airlines.

  • Click on the contact option.

  • Look for contact us using the WhatsApp option and click on the option.

  • Once you are done, you can use the WhatsApp web option to chat with live agent.

If you would like to save the number, you can use +57 3114006797 and send your queries.

Does Avianca have an email?

Yes, Avianca Airline also provides the email option to connect with a representative. You can use and send your queries. But you need to keep in mind the response from a live representative depends on the urgency of your email request.