How Do I Request Wheelchair Assistance from Alaska Airlines

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Easily request a wheelchair or get handicapped services with Alaska Airlines

Alaska Airlines is the well-known 5th largest airline in North America, where you can connect with the agent at any time to request or inquire about anything. However, this airline can also offer prominent services to disabled passengers; therefore, they have an accessibility desk where you can easily connect or request it at the airport or while flying. 

What is the phone number for the Alaska Airlines accessibility desk?

For specific wheelchair-related inquiries or to request assistance beyond booking, there is an Alaska accessibility desk number, which is 1-800-503-0101 / +1-802-432-2552 (dial 711 for relay services).

How to book a wheelchair for Alaska Airlines?

Booking a wheelchair for Alaska Airlines can be done in a few ways, depending on your preference:


  1. While booking your flight on the Alaska Airlines website, 
  2. you can select the "Request wheelchair assistance" option under the "Travel needs" section. 
  3. You'll be prompted to provide details about your wheelchair type and any other assistance you might need.
  4. And, while flying, you will get a wheelchair from the airlines.

By phone: Call Alaska Airlines Reservations at +1-802-432-2552 / 1-800-252-7522 (TTY: Dial 711 for Relay Services) and let them know you require wheelchair assistance for your flight. They will book the aid and answer any questions you may have.

How do Alaska Airlines handle handicapped passengers?

Alaska Airlines is committed to providing accessible travel for passengers with disabilities and offers a variety of services to assist them throughout their journey; here are some key points to learn:

  • Alaska Airlines offers intellectual and developmental disability assistance by escorting passengers to and from the aircraft and between gates.
  • They do not, however, have an adult assistance program where continual care is provided; If you require continual care on board or cannot respond to crew member instructions or assist in your evacuation, a ticketed safety assistant must accompany you.
  • Alaska Airlines' unaccompanied minor service is only available for children ages five to seventeen. Any passengers eighteen and older cannot use this service regardless of disability status.

Mobility and Wheelchair Assistance:

  • Alaska Airlines assists anyone using a wheelchair or mobility device at every airport, with wheelchairs and wheelchair escorts available for customer use.
  • They transport all personal wheelchairs, including folding collapsible, non-folding manual electric battery-powered wheelchairs and electric-powered carts or scooters.
  • Folding wheelchairs can be stowed onboard the aircraft in a designated space on a first-come, first-served basis with size and weight restrictions.
  • Alaska Airlines has an embargo on battery-powered mobility devices on E jets but is working on a solution and expects to lift it soon.

Boarding and Deplaning:

You should check with your departure gate agent at least one hour before this service:

  • Every Alaska Airlines aircraft has seats with movable armrests for easy transfer onto your seat.
  • Aisle chairs are available to assist passengers down the narrow aircraft aisle if needed.
  • Onboard wheelchairs are available on most aircraft (except CRJs ) to assist with movement through the cabin.
  • If you require extra legroom, you can purchase a seat with more space or two seats if you cannot fit comfortably in your assigned seat with both armrests down.


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