While traveling with Japan airlines, you will get many facilities like a refund on the cancelation, miles, complete packages, special assistance for disabled passengers, etc. Suppose you want to book a flight with Japan airlines, but before making the booking, you want to resolve your queries. In that case, you can also get the option to connect with a Japan airlines representative, as these representatives have complete information about the airlines.
Multiple modes to connect with Japan airline representatives are below.
Communicate on call: If you want to connect with the representatives on call, you get the response instantly, and while connecting on call, you can also avoid the long procedure. Call the mentioned number 1(800) 525-3663\ +1-(802)-432-2552 to connect, choose the comfortable language, and follow IVR.
Choose 1 for booking the flight.
Choose 2 if you are willing the cancel the flight and apply for the refund
Choose 3 for the queries related to lost or damaged luggage
Choose 4 If you want to get information about disabled passenger
Choose 5 To communicate with the representative of Japan airlines
You need to listen to IVR carefully and then select the option.
Connect with a representative on chat: Sometimes, you have to face a long call hold while connecting, which is very irritating when you are in a hurry or your flight departure time is near. In this situation, you can use chat mode to connect with representatives. To connect on the chat, you need to follow the below points.
Japan airlines network is one of the biggest networks in the airline sector, and several passengers travel with Japan airlines regularly. Due to this, Japan airlines provide customer service number for hours. You can call on the mentioned number 1(800) 525-3663 as it is available 24 hours.
To send the query through email, you need to open your registered email id and then go to the compose a mail page. After this, mention your booking information and then query. You also have to attach relevant documents like flight tickets, medical documents, etc., and send that mail to the mentioned email id jal_priority/@/jal.com. The representative will provide you with possible solutions within 24 hours.
The customer service hours will depend upon the mode you choose to communicate and your query. If you want to connect on call, you will get the response instantly, but if you go with some way like mail, you need to wait for 24 hours to get a response.
Sometimes the plans get changed after making bookings or the passengers are not fully concentrated, due to which they make a mistake which they want to correct quickly. The manage booking option helps those passengers in this situation as they can modify the information they want, like changing names, upgrading seats, rescheduling the flight, etc. They can manage their bookings by visiting the official website of Japan airlines.
If you want to communicate with the representative in English or Chinese, dial 1-671-642-6431 from 10:00 AM and 10:00 PM from Monday to Friday.
If any passengers want to communicate with the representative in Japanese, call on the mentioned number for reservation 1-866-299-0423 available from 10:00 AM to 10:00 PM, seven days a week.