How to request for wheelchair Assistance at Emirates

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Comprehensive Directions To Add On The Wheelchair Assistance With Emirates.

Suppose you or any member of your family is suffering from a disability or aged and facing problems walking a long path. You can request the Airline to grant you a special assistance service, where you can request the Airline representative to provide you with wheelchair assistance.

How do I add my wheelchair to Emirates online?

During your flight booking, you can add wheelchair assistance, but make sure you request the wheelchair assistance at least 48 hours before your Emirates scheduled flight departure time. You can request the service through the manage booking option to know the method, focus on the steps mentioned below, and step through the procedure of adding the service with your flight ticket.

  • Head towards the official web page of Emirates.
  • Then land on the manage booking page.
  • Fill out all your details regarding your flight booking as asked.
  • Tap on the add service option located on the screen.
  • From the given options for special assistance, tap on wheelchair assistance.
  • And fill out other necessary details as per the requirement, and proceed.
  • The Airline will provide you with a wheelchair service at the Airport.

What does wheelchair seat mean in Emirates?

The Airline provides you with an accessible seat in the aisle because they have movable armrests, which make it easier to switch to the seat of the aircraft from the wheelchair and back then too it, so that is the reason they are known to be the wheelchair seat as they are stated to be the more comfortable sitting for the person with a wheelchair and they can adjust their seats according to themself.

How do I add wheelchair assistance after booking Emirates ticket?

You can add wheelchair assistance after booking a flight with the help of the below-discussed methods written in bullet points for better understanding and complete the add process without any hassle. 

  • Open the official site of Emirates. 
  • After that, hit on the manage booking tab and enter the booking details such as booking reference number and last name.
  • Now the page will show you the flight details that click on the Add button under the special assistance section.
  • You are all set to choose the assistance you need, such as mobility. Choose a mobility assistance option, then add the wheelchair to your booking details. 
  • Finally, go through all the terms and conditions, then click on continue. The airline will drop the confirmation code message to your registered details.

Do not forget to inform the customer service team after adding the wheelchair. 

How to get wheelchair assistance at the Airport with Emirates Airlines?

You can also request the live human of the Airline available at the Airport to provide you with wheelchair assistance by calling on their customer helpline number if you have failed to make it through the website of the Airline during your booking procedure and also ask the agent for the service at least 48 hours before the scheduled departure time of your flight to know the further procedure read the points given below.

  • Make a call to the Emirates customer helpline number.
  • Select your chosen language from the given options.
  • Press the button for special service requests from the mentioned IVR.
  • The live human will connect with you shortly.
  • Give your necessary details to the agent regarding the service.
  • And the agent will provide you with your requested special assistance. 

Emirates policies for passengers with Disabilities.

To know the terms and conditions provided by Emirates for passengers with Disabilities, read the policy points that are mentioned below and get updated with the information.

  • If you need wheelchair assistance, inform the Airline at least 48 hours before your flight takes off so they can arrange one for you.
  • At every Airport, you will get wheelchair assistance from your drop-off location to the boarding gate.
  • The Airline provides you with the aisle seat themself, and you don't have to ask for it, as they have adjustable armrests so you can move easily.
  • All the emirate plans have an accessible wheelchair on board.
  • The Airline can not provide you with a sitting near the Aircraft exit gate for safety reasons.

How much does wheelchair assistance cost in Emirates?

The cost of wheelchair assistance in Emirates depends upon the type of destination and mode of travel you have opted for your journey. If you have any other assistive device along with your wheelchair for that airline, charge from around 50$ to 100$. For longer haul flights, airline authority charges you from 100$ - 200$. 

For further information, feel free to contact Emirates at the toll-free number 1800-364-7283. 


Yes, you can take your wheelchair on an Emirates flight, and it can be a collapsible manual wheelchair, which will not count as a total cabin baggage allowance. Before the flight departure schedule, you need to check whether your wheelchair or mobility aids must be carried and fit securely in the cabin, along with enough space is available.

You can select a wheelchair option in Emirates through the web if you have a smooth internet connection, or you can simply directly connect with the airline representative at the helpline number 1800-364-7283. You have left with the option to visit the airport and request a wheelchair. After that, the airline authority will arrange your wheelchair for your respective flight. 

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