How do I contact Emirates about lost baggage

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What to do if Emirates loses my baggage?

Emirates is one of the best airlines in the United Arab Emirates. Suppose you were traveling with the airline and lost your baggage on the flight during the travel. Emirates takes sole responsibility for your baggage if you have booked a journey with them. They use tracking methods to safely return your bags to you after the travel. However, if, due to any misfortune, you lost or damaged your luggage on the flight, you are entitled to a refund from the airline.

How do I contact Emirates about lost baggage?

While traveling with Emirates Airlines, sometimes the passengers lose their luggage. They look for the medium through which they can report their lost baggage. Emirates Airlines provides multiple ways to file the lost and found. You can also reach the customer support representative, and they will help you in finding your luggage. They suggest you contact them through the contact form, as here you can better describe your baggage. To get a person for the lost baggage, read below:

  • Visit the official website of Emirates.
  • Click on “Manage my Booking.” 
  • Provide the passenger’s last name and PNR number and click on retrieve booking.
  • Get the booking details and select the baggage Inventory Form.
  • Get a form, fill it out with your ticket and contact details, and describe your baggage.  
  • Submit the form, and the airline’s representative will contact you. 

What happens if Emirates loses my bag?

If Emirates Airlines lost your luggage, then you need to read the article mentioned below:

  • Emirates Airlines will find your luggage and will give it back to you within 4 to 6 business days.
  • You can file a lost and found report by visiting the official web page of Emirates Airlines.
  • You will get the compensation for your luggage.

Does Emirates cover lost baggage?

Emirates provides interim relief (IR) to passengers who have lost their baggage while traveling with the airline. Go to the nearest Emirates office with your passport and ticket receipt and register your complaint; you can also claim the compensation on the phone. They will help you to get your bag back. If they cannot, you will be entitled to compensation from Emirates.  

What happens if your luggage is completely lost on Emirates?

Emirates takes complete responsibility for your baggage if you have decided to travel with them. If anything happens to your luggage during the travel, you are entitled to compensation from the airline. However, you are advised not to take any expensive items with you on the flight, as the airline is responsible for the damage to any such item. If you are taking any such item and are concerned about its safety, you must inform the airline and pay extra for its safety. 

How long does it take to find lost luggage Emirates?

Emirates Airlines takes at least seven business days to find your lost luggage. If it takes more than seven days, then you can contact the customer service agent, and they will aid you regarding your concern.

How to track lost baggage Emirates?

To track your lost baggage at Emirates Airlines, you can use the online process. It is one of the simple ways, and you need to follow the steps as per described below:

  • Open the official web link of Emirates Airlines.
  • Drop down the homage, and you will get the option baggage. You need to click on that link.
  • On the next page, you will get the lost bag option. Tap on that option.
  • Now enter your booking reference number and PIR file number that you have received from the airport. Click on the search option.
  • Once you complete all the steps, then, you will get the tracking summary of your lost baggage

How long does it take to trace lost baggage Emirates?

Emirates starts the search for the baggage to the airline and the airport you visited once you fill out the baggage inventory form and provide all the other necessary documents. They try to locate your bags within seven days of the claim. However, in some cases, this time can be extended a little. If they fail to locate your bag, you can claim compensation from Emirates. 

Do Emirates compensate for lost luggage?

Yes, if Emirates Airlines lost your luggage, then they will give you compensation for it. The amount will depend on the items that you have in your bags and your traveling destinations. 

What is Emirates Damaged Baggage Compensation Policy?

If Emirates Airlines damaged your bags mistakenly, then they will provide you the compensation for it. You need to read the policies for compensation. Then only you will get to know if you are eligible for it. The policies are as given below:

  • If you received the damaged bag, then Emirates will give you the exact amount for your bag, or they will give you a new bag.
  • If your baggage got delayed, then it's Emirate's responsibility to give your bag within seven days, or they will give you the claim.

Incase you want to direct contact with Emirates Customer Service


Although Emirates Airlines provides the best services to the passengers, sometimes the passenger may lose their luggage while flying with them. You will get your luggage within 5 to 7 business days. If in case Emirates fails to do that, then they will provide you the compensation for it. 

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