Düsseldorf International Airport is one of the biggest airports in Germany. It serves many airlines, and you can book a flight to your preferred city or country. It provides many services, including special assistance, early check-in, food & beverages during flights, easy flight cancellation, and many more.
If you want to get information about the flights, you can contact customer service, who will help you with your issue. If you have no idea how to contact Düsseldorf International Airport, you can read the information to know the methods and steps to contact customer service.
Multiple methods to contact Düsseldorf International Airport
If you want to contact someone from the airport, you can use multiple methods to talk with a representative from customer service. Below are some of the easiest ways through which you can get quickly assisted by someone from the airport:
Contact via phone number - To contact someone from Düsseldorf Airport, you can call on their phone number (+1-802-432-2552), and the representative will answer your question. Here are the steps of how you can get a representative through a phone call:
Dial the Düsseldorf customer service number.
Select the language as per your comfort.
Choose the IVR option to connect with the customer service executive.
After a few minutes, an executive will get through to you.
Then you can discuss your issue, and the representative will provide you with the answer.
Chat with the representative - Chat with the representative for help through the official website. Choose any topic you need help with, and a representative will get through with you to provide answers through chat. To chat with a customer service representative, you need to follow the given instructions:
Go to Düsseldorf International Airport's official website, "https://www.dus.com/en."
Visit the "Help and contact" section from the main menu.
Click on the "Chat with us" option.
Then you have to select the issue, and an executive will be associated with you.
After that, you can ask your question and get the answer through chat.
Send an email - You can also send an email to the airport from the official website. To send mail, you have to fill out a form with the complete information, add a picture or a document with your message, and then send it to the airport. After that, an executive will reply to you with the solution.
Through social media - Another best method to contact Düsseldorf Airport is through social media. Send a message to the airport on their official social media handle, and customer service will reply to you with an answer or provide the correct method to solve your issue. You can send the message through the given links:
Instagram - https://www.instagram.com/dusairport/
LinkedIn - https://de.linkedin.com/company/dusairport
Facebook - https://www.facebook.com/dus
Twitter - https://twitter.com/dusairport
If you have lost or found any item at the airport, contact the customer at +49 (0) 211 4212515. The customer service hours for lost and found are from 05:00 am to 11:00 pm, you can call the airport during the service hours, and the customer service executive will help you.
Düsseldorf is a city in Germany, and if you want to visit there, then the best option is through an airline. The city also has an international airport named Düsseldorf International Airport, From which many airlines operate. For any more information, you can visit and talk with customer service. The official address of the airport is:
Flughafenstraße 105, 40474 Düsseldorf, Germany
If your flight is going to depart from Düsseldorf Airport, they recommend arriving at least 2 hours before the flight departure for domestic flights. If you have an international flight, then you have to arrive at least 3 hours before the flight departure to make your check-in. The earlier you check in, the more chances you can select the preferred seat.
If your flight is going to depart from Düsseldorf Airport and you want to make your check-in, then two methods are available. If you want to know how do I make my check-in at the airport, then you can follow any of the given methods:
Through Kiosk - To skip the long queues at the Airport, Düsseldorf provides you with a Kiosk device to easily check in. You have to enter your flight details and follow the instructions on the screen. After that, you will be able to download your boarding pass.
Through check-in counter - Another method to make your check-in at the airport is through the check-in counter. A representative is available to whom you have to provide the ticket details, and then he will help you select your seat and download the boarding pass.
Yes, the airport has a customs office in area B of the terminal building, located next to the check-in counter. You can visit the office between 4:00 am to 8:00 m and speak with the executive about your problem.
Düsseldorf Airport has three terminals, and all the terminals are connected to the central building. The first terminal serves most the airline, especially Lufthansa and other international airlines. The second terminal handles EU and domestic flights, while the third terminal serves long-haul flights.
There are 48 airlines that fly from and to Düsseldorf International Airport; you can visit the airport's official website to compare the price and timings of different airlines, then you can make the reservation as per your choice.
While traveling through the airport, if your baggage gets lost, you have to fill out a form for Düsseldorf Airport baggage claim, and customer service will contact you. To get information about how to fill out a form, follow the below steps:
Open the official website of the airport.
Click on the "Lost & Found" section.
Tap on the "Fill out the form" option.
Then you must enter your flight information.
Fill out the other essential details on the screen.
After that, customer service will help you with your lost luggage.