How do I contact St. Louis airport

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All you need to know about the St.louis airport and its best customer service.

St. Louis airport started operating flights in 1968. The airport authority consists of more than 500 full time well, trained employees that can help in every situation and provide well-needed guidance so that any of you will not face some kind of inconvenience. If you have a query related to facilities or offers, then you are free to connect with the airport custom service, which will assist passengers 24 hours and seven day. The airport office is located at P.O. Box 10212

St. Louis, MO 63145-00212 (314) 426-8000 (8:30 am to 5 pm M-F). 

Once you reach the airport, then move towards the information booth where a live person is available to provide paging services and assistance related to baggage claim counter locations, ticket counters, meeting areas, ground transportation, direction, hotel shuttle services, and more. You can go through different terminals of the st. Louis airport, mentioned below 

  • Terminal 1 information booth is open from 7 am to 11 pm. Which is located between carousels 4 and 5.
  • Terminal 2 information booth is open from 8 am to 12 am and is located near T2 exit 14. 

How do I contact St. Louis airport?

You can contact S.T. Louis airport through the phone call option as well as via alternative ways, which include online methods such as mail, chat, social media, etc. All the ways are mentioned below and explained in a layman's language.

Through contact form :  you can fill out the contact form with the necessary details such as name, email, phone number, topic, etc. after that, send it to the airport staff. The live person will call you back on your registered contact details and help you in resolving your issue. The form is available from 7 am to 11 pm daily. 

Through phone call : you can make a call to the airport authority via toll free number 314 890-1333, available from 7 am to 11 pm. The number will let you speak with the customer service executive without any delay, and you will definitely get a positive response from the executive. 

Through the mail : you can send your mail related to your issue to the official email address, , issued by the airport authority via which you can also attach the supporting document with your mail so that it can be easier for the staff to verify your issue. The customer service via the email provided by St. Louis Airport is available from Monday to Sunday, 24 hours so that the passenger can connect through email at any time. 

What is the STL airport customer service number?

You can connect with the STL airport through customer service number 314-890-1333. You will get the number from the official site of STL airport.  

  • In case the customer service number does not work, then dial 314 426-8000, which is available from Monday to Friday. 

How early should I get to STL airport?

According to the authority, you are recommended to reach at the airport 2 hours prior to the boarding schedule. If you arrive at the airport early, then you will not face any type of travel related stress. You can also manage your drive time and parking or drop off time. 

For lost and found : In case you are facing delay or lost your luggage then in that scenario you can take the help of St Louis airport lost and found phone number (314) 890-1370, which will connect to the airport police department to whom you can share your baggage details and submit the request. The counter is open from 9 am to 4 pm. 

If you are unable to connect through a helpline number, then you can fill out the online lost and found form, available on the airline's site. 

What is the phone number for STL airport security?

The airport security provides a helpline number (314) 426-8100  that will deliver you help 24 hours and seven days a regarding emergencies and dispatch. The airport security will help you in filing the form so that it can be easier to contact you back once the issue gets resolved. 

Once you reached out to the Security at Lambert St Louis STL Airport, then you will get an on site passenger support specialist. You can also inform about the special accommodations as well as about the security screening process. The TSA officer will provide you with the spot assistance so that you can get immediate help to resolve your problem.  

The staff members are trained enough to deal with all kinds of the passengers and very welcoming to make them feel comfortable and provide them assurance. 

You can also ask for the wheelchair assistance, which is free, and the trained escorts will help you in getting into the flight and reduce your anxiety. You can contact the airline security through phone or apply through an online form. 

What time do ticket counters open at St. Louis airport?

The ticket counters at the St Louis airport are open from 3:30 am to 7:30 pm. The airport provides more than one ticket counters so that the booking process can be done smoothly, and it will provide an unnecessary crowd. 

How do I get a TSA PreCheck in St. Louis?

If you are an eligible TSA precheck passenger, then you can participate in an expedited screening process through online mode that will schedule an appointment with the TSA pre enrollment center. 

  • The enrollment center is situated at terminal 1 on the ticketing level located near the metrolink and entrance ); it is available from Monday to Friday ( 8: 30 am to 11: 30 am ) and 12:00 pm to 5:00 pm. 

For baggage claim : If you want to apply for the Baggage Claim at Lambert St Louis STL Airport then you need to head towards terminal 1, which is located at the C gates security checkpoint. The baggage operations are active from Monday to Friday, and the timings are from 8:00 am to 5:00 pm. You can also connect through toll free number 314 429 1248.

Which terminal arrives at STL airport?

The terminal 2 is used for international arrival, and it is located at the lower level, and the departure point is located at the upper level. You can connect with the airport staff to get the information regarding the terminal on the helpline number (314) 890-1333. 

 For airport operations : (314) 426-8040


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