How do I contact Madrid airport

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Get reliable information about Madrid Airport services and contact ways 

Adolfo Suárez Madrid–Barajas Airport is Europe's 2nd largest and 6 th busiest international airport. And also, it is the main airport in Spain. Also, it offers its services to its travelers all the time whenever you need them. Therefore, it is a must to go through the ways to contact them; there are several modes to contact the agent. Thus, to get them, go through the below ways.

  • Reach the airport- You can directly talk with the customer service person by reaching the Madrid Airport at this address at  Av de la Hispanidad, s/n, 28042 Madrid, Spain.

  • Phone call- 

  1. Visit the Madrid Airport website 

  2. And find the contact option in the last section of the page

  3. Choose the tab of a phone call and carry the +34 913 21 10 00

  4. Dial the Madrid airport customer service phone number and call the live person 

  5. And speak to the live person. Thus, by contacting the agent, readily sort out all problems quickly. 

  • Live chat- the airport person resolve issues by chatting. Therefore, you must get through the contact support page to take it. Find the chat option and choose it. Afterward, Pawl on that option which is correlated to your issues. And get an instant response from the agent.

  • Email- To talk with the airport support person, you have to request a response by email. Therefore, pick the email address and paste clientesmad@aena.es into the BCC section to do this. Compose issues and request to take help from the agent. And send this email to them. 

  • Social media- Also the Madrid Airport offers its services to commuters via social media also. Therefore, to take it, you must find the social network support page and tap on the social media web links of Facebook, Instagram, Twitter, LinkedIn, and YouTube. You have to reach the messenger, and there you need to write your issues. Then, via social media chat, obtain the answer to a query with relevant details.

  • Contact form- the support person can also listen to you through the contact form. So, to take aid by this method, you must go through the below steps that are:

  1. Visit the Madrid Airport website by searching about it.

  2. And find the contact option in the last section of the page

  3. Choose the tab of the contact form on the next page; you must open the form.

  4. You have to enter all the appropriate and relevant information from the agent there. 

  5. State your difficulties or conflicts, and check the details by reviewing them.

  6. Select the column of submit. 

Further, the customer service person responds to you and talks to you. And by contacting the agent, readily sort out all problems quickly. 

What is the Madrid airport customer service phone number?

The Madrid Airport customer service phone number is +34 919 464 036 /+34 913 21 10 00. So, by calling the support person, you can readily attire the relevant answer from the airport agent.

How to get a tax refund at Madrid airport?

To attain a tax refund, there are many ways that you must take it. Therefore, you must track down the below appropriate ways.

Tax-free refund form- 

  • Go to the website 

  • Find the tax option.

  • Tap on the tax-free refund request form, open it, 

  • Enter all the mandatory details in the form.

  • Also, mention the tax services information, Travel document, boarding pass,

  • Request for the tax refund and review the form.

  • And click on the submit option and readiy you will attain it within 15 business days.

Reach the airport-

You must reach the airport helpdesk and request a refund from the customer service person. After that, you have to share all the valid and appropriate details of the tax services. And you can attain the tax payback within 15 working days. 

Is Madrid airport open 24 hours?

Yes, the Madrid Airport is open 24 hours. So, you can take any flight from them anytime and contact customer service.

How do I contact Madrid airport lost and found?

Moreover, if you lose something at the Madrid Airport or find anything, you must contact the Madrid Airport. Therefore, to do this, you need to go through the below article promptly.

Call the Madrid representative- find the lost and found contact number under the contact support page, take it, and call Terminal 1 at (+34) 917 466 439 and Terminal 4 at (+34) 913 936 119. After that, you have to listen to all the appropriate options to connect with the agent and share the details of the object. Send them and readily attain them from the agent promptly.

Fill out the lost and found form- 

  1. Navigate the official site of the Adolfo Suárez Madrid–Barajas Airport 

  2. Look for the service option, and tap on it.

  3. Find the lost and found section.

  4. Click on the form and mention all the mandatory details in the form.

  5. Then, you have to submit the form.

  6. Further, the customer service agent will contact you and help you know about the object.

How long do you need to transfer to Madrid airport?

If you are needed to transfer to Madrid Airport but don’t know how much time it will take, so, for domestic flights, it bears 20 minutes, and on international flights, it will take 60 minutes.

How long does it take to get through security at Madrid Airport?

At security at the Madrid airport, it will take less than 10 minutes to go through it. So you can easily do security at the airport within a few minutes.

How long does it take to clear immigration in Madrid?

Moreover, if you are looking for how much time the Madrid person will take while clear immigration at the airport, so, it will take 5 to 10 minutes.

How long does it take to get through customs in Madrid?

It will take less than 10 minutes to go through customs at the airport in Madrid.

Do I have to go through customs for a connecting flight at Madrid?

Yes, you have to go through customs to connect the flight in Madrid Airport.

How long does it take to go through passport control in Madrid?

To go through passport control in Madrid will take time in between 20 minutes to 30 minutes.

Do you have to go through security again for a connecting flight in Madrid?

Yes, you must go through security again for a connecting flight in Madrid. 

How to file a complaint at Madrid Airport?

Therefore, to file the complaint to the airport, you have to visit this link https://serviciostelematicos.aena.es/consultas to fill out the complaint form. Thus, within 2 to 3 days, the problem can resolved.


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