Frontier Airlines allows passengers to carry luggage and checked bags. But, passengers need to buy the extra space by paying a fee based on the route and destination. A small personal item that can fit under the seat is free of cost. The airline keeps the luggage safe. But if you have misplaced the baggage at the airport and onboard. Frontier agents will help you get in touch with a lost bag or object.
The airline is least likely to damage, delay, and lost baggage. Frontier Airlines delivers the bags to passengers in the same conditions as bags checked at the airport. In case your luggage is misplaced, the airline will help you find it. Travelers need to report about it.
Passengers need to report the missing luggage within 12 hours of their flight arriving at the destination. Follow the steps shared below:
You have to share detailed descriptions on the Lost Item Report form. Descriptive information helps the airline identify your object. Passengers must mention the flight number and date when their item was lost. You need to complain to the authorities as soon as possible. In case of a delayed complaint, chances of recovery are decreased.
When the airline finds the luggage that matches the information of your lost object, Lost and Found will contact you via Email to verify and arrange for shipping.
Suppose you have any issues, flyers can contact customer support for immediate help. Passengers can send emails. To send the mail, you have to follow the instructions shared below:
You will be responded to within 24 hours by the agents. If you don’t find a revert from the Lost and Found, check the spam or junk folder and verify the email address.
Travelers have shared the delayed/lost baggage. You need to fill out the compensation form. The airline will take around 30 days for a thorough search. If no item is found that matches the description, you will be shared the mail that we are not able to locate your object.
Your luggage is lost, and the airline is liable to pay to compensate you. Frontier Airlines will compensate you up to $ 3,500. You need to provide the documents requested by the agents.
Passengers need the last name and report lost ID. To check the updated status, you have to follow the instructions shared below: