How do I report lost baggage on Frontier Airlines

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Smooth instructions to report missing baggage on Frontier Airlines

Frontier Airlines allows passengers to carry luggage and checked bags. But, passengers need to buy the extra space by paying a fee based on the route and destination. A small personal item that can fit under the seat is free of cost. The airline keeps the luggage safe. But if you have misplaced the baggage at the airport and onboard. Frontier agents will help you get in touch with a lost bag or object. 

If Frontier loses your bag, the first action that needs to be taken is to report the missing luggage to the airline at the airport with a Frontier Airlines agent. The report for the lost baggage needs to be done within a time span of 4 to a maximum of 24 hours from the time of arrival of your flight at the destination. Apart from reporting at the airport, you can even connect to the agent from the team on call to register a complaint for the same. 

Does Frontier Airlines lose baggage?

The airline is least likely to damage, delay, and lost baggage. Frontier Airlines delivers the bags to passengers in the same conditions as bags checked at the airport. In case your luggage is misplaced, the airline will help you find it. Travelers need to report about it. 

What are my rights when Frontier Airlines loses my luggage?

The basic right that you hold, if Frontier Airlines has lost your baggage, is to make a claim for the same. It can be done either at the airport by filling out the necessary form or by a call to Frontier Airlines' airport representative. Once the team verifies and validates the claim that has been made for the lost baggage, you will accordingly receive the compensation as per the bag value. 

How do I report a lost bag on Frontier?

Passengers need to report the missing luggage within 12 hours of their flight arriving at the destination. Follow the steps shared below: 

  • Visit the website of the airline. 
  • Click on the Customer Support. 
  • Choose the Lost and Found option. 
  • Select the “Report an item left onboard.”
  • Fill out the details. 
  • Click on the submit button. 

You have to share detailed descriptions on the Lost Item Report form. Descriptive information helps the airline identify your object. Passengers must mention the flight number and date when their item was lost. You need to complain to the authorities as soon as possible. In case of a delayed complaint, chances of recovery are decreased. 

When the airline finds the luggage that matches the information of your lost object, Lost and Found will contact you via Email to verify and arrange for shipping. 

What number do I call for lost baggage on Frontier?

Suppose you have any issues, flyers can contact customer support for immediate help. Passengers can send emails. To send the mail, you have to follow the instructions shared below: 

  • Visit the website of the airline. 
  • Click on the Contact Us. 
  • Go to the Need Assistance option. 
  • Choose the Email Us choice. 
  • Scroll down and fill out the details asked by the airline. 
  • Click on the Submit button. 

You will be responded to within 24 hours by the agents. If you don’t find a revert from the Lost and Found, check the spam or junk folder and verify the email address. 

Can I get compensation for delayed/lost baggage on Frontier? 

Travelers have shared the delayed/lost baggage. You need to fill out the compensation form. The airline will take around 30 days for a thorough search. If no item is found that matches the description, you will be shared the mail that we are not able to locate your object. 

Does Frontier guarantee baggage claims?

Yes, the airline works to provide the best of services to all in all the domains under which you make a requisite for their services. Under the same, it ensures that all the baggage is duly given to you upon arrival at the destination. Moreover, Frontier ensures that you get to keep the baggage that has been checked in through the hand baggage. In case a situation of lost, damaged, or missing baggage arises due to the airline's fault, you hold the right to make a complaint for the same and accordingly make a claim with the airline. The team would ensure to give the best possible resolution in accordance with the need. 

How do I file a claim for damaged luggage Frontier?

There can indeed arise instances when the baggage you received from the airline is damaged. There can arise two ways to find a solution to the issue placed, which is:

  • Make a report at the airport: Register a complaint and make a report for the damaged baggage at the airport through a Frontier representative. It needs to be done within 4 hours of reaching the destination. 
  • Filling out the damaged baggage form: Under scenarios when the representative is not available to make a complaint, visit the Central Baggage office. Herein, you will be provided the damage baggage form, which you can fill out and submit. 


How much does Frontier pay for lost luggage?

The total amount you would receive as compensation from Frontier depends on the type of luggage that has been lost, the total number of items in the luggage, and the value of the items that have been lost. Accordingly, they will ask you to provide the details of all the items from the lost luggage and make the payment accordingly. Usually, you get paid with an average compensation between 300 USD to 1000 USD or more, which indeed varies. 

Can I check the updated report of a lost item?

Passengers need the last name and report lost ID. To check the updated status, you have to follow the instructions shared below: 

  • Go to the official website. 
  • Select customer support. 
  • Choose the Lost and Found option. 
  • Click on Update My Report. 
  • Share the details to log in. 

Important point: If you are reporting baggage damage at the airport, you are required to give your baggage for physical examination. 



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