Etihad Lost Baggage Compensation Policy

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Etihad gives you great service and other soothing facilities that make their clients comfortable. They have maintained a legacy from many years of providing affordable and first-class flight experience.

Everything knows about Etihad lost baggage compensation policy

While tracking your luggage, you can still claim your luggage, mentioning it as delayed to get a refund on your essential items. You can claim your baggage within 21 days. If you didn't receive your baggage within 21 days, it automatically falls into the list of lost items that, in that case, their team will contact you back. Their staff will try their best to retrieve your bag as much as possible so that you will not suffer any loss.

How do I claim lost baggage on Etihad?

The passengers traveling with Etihad Airlines with their luggage lost, misplaced, and damaged their baggage while traveling with the airline due to a fault of the airline. In such a case, the passengers are suggested to talk to the agent, who will help them to get their lost baggage. If the airline is unable to get your bags back, you can apply for compensation from the airline by following the process below:

  • Go to the official page of Etihad. 
  • To get the booking details, navigate the “Manage my Booking” and provide the passenger’s last name and booking reference code.
  • Now, go to the menu section and look for the Compensation option.
  • You will now get a form to apply for the compensation. 
  • Select Lost Baggage as the reason for the compensation and complete the form with your personal and ticket details.
  • Describe your bag and the item it was carrying, attach the documents and bills, and submit the form.
  • Etihad will complete the formalities and send the compensation amount to your account.

How much compensation will I get for a lost bag Etihad?

Compensation with Etihad on your lost baggage depends on the size of the baggage and the essentials you have left in your baggage. According to their policies, the airline will provide compensation if the authority loses baggage. Then the airline is responsible for giving you a refund on your lost baggage. Keep your receipt in case the authority asks for the claiming receipt. Assemble a detailed list of your essential items to be easy to know about your total compensation. Keep your expenses that are spent during the loss of your baggage.

Do you get reimbursed if Etihad Airways loses your luggage?

Airlines are responsible for repairing or reimbursing their client for lost, damaged baggage when the bag is under the airline's authority during transportation. If there is any pre-existing damage to your bag, the airline is not responsible for any of your loss. If the authority cannot repair your damaged bag, then the airline will negotiate a compensation price on the value of your bag.

How do I get reimbursed for lost luggage Etihad?

If you want to request your baggage compensation, you need to communicate with the support team by using any of the methods or visit the help desk of Etihad Airlines. If you prefer to make a call to request compensation, you need to go through the following steps.     

  • Firstly, you have to make a call to the customer service number Etihad Airlines.
  • Then you can choose your language and talk to representatives from the voice menu.
  • Soon you will get in contact with the support team, then you need to request compensation.  
  • You have to share your application number or other information about baggage.      
  • After that, your request will be in process for compensation.

Once it is confirmed, you will get compensation in the same payment mode.

These are steps to request compensation if you like then you can make a call 24 hours a day; sometimes you can get waiting due to heavy calls, so wait or use another way to fill the compensation form. 

Other than the above queries, if you have any doubt that left you confused, you can call Etihad customer executive support. They will provide you with a solution to your query. Moreover, their friendly behavior will make you easily understand your query's solution.

How long before luggage is considered lost on Etihad?

The passengers who have lost their luggage on the Etihad flight are advised to request the lost luggage to the airline within 15 days of their flight. The airline will start looking for your luggage if they cannot find it within 21 days after the missing report has been submitted. It is considered lost luggage, and the airline will compensate you.

Etihad delayed baggage compensation.

Suppose you have a flight on Etihad airways and your bag arrived late at the baggage counter. Now, you don't know how to compensate for the claim. You can apply for the claim by using the compensation form or place the request by contacting Etihad airways. When you use these methods, you will get your compensation as soon as possible.

Ways to get the compensation


You can apply for compensation by using the online method. Here are some steps to use the online process:

  • Open the official website of Etihad airways. 

  • Tap on the help option. 

  • Under the help option, you have to select delayed or damaged baggage. 

  • Now, the new page will open, and you must tap on the baggage claim option. 

  • You have to tap on the self option. 

  • You must enter the required details and click on the continue option. 

  • You have to describe the details of your luggage. 

  • Click on the submit option. 

  • You will receive a confirmation on your registered email id.

Compensation Form

If your luggage arrives at the airport late, you can apply for compensation on the compensation form. To use the compensation form, you have to follow the process. Here are some steps:

  1. Open the official website of Etihad Airways. 

  2. Tap on the help option. 

  3. Click on the form option.

  4. Select compensation form. 

  5. Enter the required details and click on the submit option. 

  6. You will get your claim as soon as possible. 

Contact Etihad

You can place the request for luggage compensation on the call. To call Etihad airways, you have to dial this official number+1(877)690-0767. Listen to the IVR steps carefully. Once you get in touch with the representative, you can ask them to place the request for compensation. You have to provide some details to the representative. They will place your request, and you will get the compensation within 3-7 days. 

How can I recover my lost baggage on Etihad flight?

If a passenger has lost their luggage, they can go to the helpdesk of Etihad at the airport and ask for the necessary help. They can also connect with their agent by dialing 1 877 690-0767 and joining their representative. Describe your bag to the agent, and they will help to find your bag.

How long does it take to get Etihad delayed luggage back?

Passengers can apply for a request to get their luggage back. For this, the representative will help you. When you require luggage back, please properly describe all the things with their shape, size, and color. When you explain all these things, the representative can track your baggage easily and give you back to you. You can also track your baggage status by the link you received on your registered email id and text. 


Yes, Etihad airways compensate for delayed baggage. If your baggage is delayed in arriving at the airport, you can apply for compensation. The airline will give you the compensation as soon as possible. If you need more information about the compensation, visit the official website or contact the airline. 

According to policy, if the airline misplaced luggage on a domestic flight in Etihad, you may claim up to $4,500 (or call at +1-802-432-2552). If your baggage is misplaced on an international flight, you are allowed to take the claim up to $5,500. 

Etihad takes your baggage at the airport and keeps it with them throughout the journey and in between if it is lost or you cannot return it after trip. You are advised to contact their representative by visiting the helpdesk of Etihad at the airport or by dialing their representative and asking them for help. They will help you to get your luggage back, but you must request within 15 days of your flight; otherwise, the airline may deny your request as they keep any missing item with them for 15 days.

Etihad provides a file reference number on property irregularity reports when you submit your complaint. This number can be used to track the live status of the missing baggage. For this, visit Etihad's official page, go to tracked baggage page, enter the PIR number, and get the status of lost luggage. 

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