How Do I Get A Refund From China Eastern Airlines

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Everything To Know About How do I get a refund from China Eastern Airlines

China Eastern airlines refunds are not complicated at all and passengers can get support from the professionals working at the airline. 

Ways to I get a refund from China Eastern Airlines

Travelers can request refunds via the following two options are as follows:

Online refunds via the website. 

Passengers can file online refunds via the website and this is quite quick and convenient. All you need to do is follow the step-by-step guide mentioned below:

  • On your web browser, travelers need to visit the official China Eastern website. 
  • On the homepage, select the Cancellation and refunds option.
  • A new page will open on your screen, select the refunds option from the given options.
  • Choose to fill out the details on the refund request form available online on the official website. 
  • Enter the necessary details and hit the submit option. You need to provide the cancellation confirmation code along with your booking reference number and name. 
  • Select the submit option to submit your refund request for the canceled flight. 
  • You will receive a refund token number on the email address mentioned at the time of booking. 

Offline refunds via customer support. 

Users can find ample support as far as refunds are concerned, by reaching out to the customer service executives at the airline. Multiple opinions are available to connect with the customer support representatives.

For instance, travelers can contact the customer service department by dialing the customer support helpline number or via email. Al live chat option is quite helpful when it comes to refunds at the airline. Also, a live person is available round the clock to offer support and address consumers’ queries and questions pertaining to flight cancellation and refunds. 

What is the China Eastern Airlines Refund Policy?

 Passengers must stick to the terms and conditions associated with China Eastern in order to seek refunds for their flight reservations. Refunds are totally managed according to the inclusions of the  China Eastern Airlines Refund Policy. The inclusions of the China Eastern Airlines refund policy are as follows: 

  • 24-hour cancellations allow passengers to get full refunds for their canceled flights with the airline. The fare category will not affect the reimbursement in this case. 
  • Tickets canceled after 24 hours from the initial reservation qualify for refunds if the reservation is made with a refundable flight fare only. 
  • In case of a non-refundable flight fare, passengers will not get refunds against cancellation, however, they will surely get a future travel credit with the airline that is valid for 365 days from the date of issue. 
  • Refunds are calculated based on the fare category and the time of cancellation of the China Eastern flight. A cancellation charge of 100 to 500 USD is collected by the airline and the remaining amount is transferred ion the original payment source by the airline.

How long does it take to get a China Eastern Airlines flight refund?

People can file for refunds by visiting The refund request initiated online is processed at once after successful cancellation is completed via the official website. However, it may take somewhere around 4 to 7 business days for the amount to reflect in your original payment source.

You can check the refund status online by entering the required data on the refunds page. Travelers need to enter details such as the refund reference number to open the refund status of your canceled flight with the airline.

Brief Guide on China Eastern Airlines Cancellations

China Eastern Airlines provides international and domestic flights to various destinations and is known for its consistent services. It provides scheduled passenger flights to numerous destinations and excels in providing the best possible flight services.

Suppose you have a China Eastern Airlines flight booking or reservation and cannot continue with your booking due to unavoidable circumstances. In that case, the only thought you get is related to china eastern airlines' cancellation policy. In this scenario, you can take help from the points mentioned below because the following will help you run through the complete China Eastern Airlines Cancellation procedure, fees, and policy.

China Eastern Airlines Cancellation Policy

The following will help you understand the policy related to China Eastern Airlines flight cancellations;

  • China Eastern Airlines' cancellation policy states that you can only cancel your flight tickets via the original payment procedure.
  • You can only cancel your flight tickets via its official platform if you booked your flight tickets via the official China Airlines website or by calling their official reservations number.
  • If you made the China Eastern reservation with the help of an online travel website or via a travel agent, you’d have to contact the respective person to cancel your flight tickets.

China Eastern Airlines 24 hour Cancellation

One of the major aspects of tickets cancellations with China Eastern Airlines is the 24-hour cancellation policy;

  • The 24 hour China Eastern Airlines cancellation policy allows the passengers to cancel their flight tickets within the initial 24 hours of their booking.
  • You can cancel your flight tickets for free within the mentioned time.
  • If you miss the 24 hours window, you’ll have to pay a cancellation fee to proceed with your request.
  • The 24-hour cancellation policy applies to all fare types, cabin classes, and passengers irrespective of their flight tickets.

Thus, the 24 hours cancellation of China Eastern Airlines provides liberty to the passengers to make up their minds within the initial 24-hour window and save the money they utilized to buy the China Eastern Airlines flight tickets.

Cancellation Fee of China Eastern Airlines

If you miss the initial 24-hour window, you’ll have to pay the cancellation fee to proceed with the cancellation procedure. If you are unaware of the fees, the following will help you get the perfect idea about the same;

  • If you have a First Class or Business Class ticket, you can cancel it for free before 6 hours of your scheduled departure. A 5% deduction will be levied as a service charge if you cancel after the flight has departed.
  • If you purchased an Economy ticket, the cancellation fee might vary from 5% to 50%, depending upon your cancellation time and fare type.

One can understand the China Eastern Airlines Cancellation Fee with the help of the steps listed above, and you can cancel your flight tickets accordingly for your convenience.

How to cancel your China Eastern Airlines flight tickets?

You can cancel your China Eastern Airlines flight tickets via the steps listed below;

  • Visit the official China Eastern Airlines website.
  • Once the website loads, locate and click on the ‘Manage booking’ option present in the main tab.
  • Enter the following details;
  1. Order No/ Ticket No.
  2. First Name
  3. Middle Name
  4. Last Name
  • After entering all the correct passenger details, click on the ‘Manage Booking’ option.
  • The following web page will showcase all the information related to your booking.
  • Locate and click on the ‘Cancel’ option.
  • Click on the ‘Confirm’ option and make the payment if necessary to proceed with your request.

The question, ‘How To Cancel China Eastern Airlines Flight?’ can be understood via the detailed points listed above for your benefit.


Often passengers want too many things about the flight they booked, and flight status is one of them. Using this facility, the passenger will be able to do many things like early check-in and pick choose the seat according to their preference, faster access to security, and many more. China eastern is China's second-biggest airline. They will allow their passengers to check their flight status. most of the passengers want to know how I check my flight status for China Eastern. They need to read below to get the complete information about it.

Through destination number: If the passenger chooses this option, they need to do the below steps:

  • First, go to the official website of China Eastern airlines.
  • After this, you need to click on the option of flight status.
  • Now you need to select the option of destination number and fill out the information details from where the flight starts, place of destination, date, verification code, and click to search.
  • After this, you will be able to see your flight status.

Through flight number: This is another option provided by China Eastern Airlines.

  • Visit the official website of china airlines in any browser.
  • Now click to check the flight status.
  • Next, you need to choose the per flight number option and fill out the mentioned details like airlines code, flight number, date, verification code, and search.
  • Now the screen will show you the status of the flight.

Most of the passengers want to make changes in their bookings after the reservation, and they want to know. How do I check my China Eastern flight details? They can do it by following some simple procedures.

  • First, go to the official website of China Eastern in any suitable web browser.
  • Now click on the option to manage bookings. 
  • Next, you need to fill out the information of the passenger's last name and reference number and submit the details.
  • You can see your reservation. After this, you will be able to see the details while bookings your flight. If you want to make details changes, you can do it on that page.
  • Further, you need to see if there is any payment you need to pay for the changes you have made. 
  • At last, you will get the confirmation of changes on your given contact number and the registered email id. 

The steps you need to follow to know about this are below mention:

  • Visit the official website of the China Eastern airlines 
  • Now open the flight status section 
  • Now fill out the required details in it and submit that details 
  • By doing that, you can track your flight.

With the help of the ways mentioned earlier, you can solve your queries. Still, if you have any queries left, you need to contact the official representative of China Eastern Airlines; they will provide you with the best possible solutions.

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