How to request refund from Cathay Pacific Airlines

Get Assistance For "How to request refund from Cathay Pacific Airlines"

Learn about the details of the Cathay Pacific refund. 

Cathay Pacific is a Hong Kong International Airport and Kai Tak Airport headquartered airline. The airline flies to over 200 destinations, and for the reservation that you hold with them, if you undergo the cancellation process for any reason, then you shall be entitled to get a refund from the airline. Go through the information below for the help you are looking for from the airline.

Can I get a full refund from Cathay Pacific?

Yes, for booking cancellation, a refund can be availed from Cathay Pacific if the booking allows you for the same. You can go through the rules and regulations of the fare rules so that you can easily avail of the refund for the reservation you hold. 

Cathay Pacific Refund Policy

For the booking cancellation, you can avail a refund. To seek help for a refund from the airline, you can go through the policies and then cancel so that you will be availed of a refund. You can get to learn about the refund by going through the guidelines given below:

  • For a reservation that has been made seven or more days before the departure, a refund upon canceling the same can be easily accessed, and the refund will be the complete booking amount.
  • The booking from the airline shall be easily availed to get the refund for the booking you have, which is booked in the business or elite class.Irrespective of the fare rules, you can get a refund from the airline when you cancel the same at least 3 to 4 hours before the departure time.
  • If Cathay Pacific delays the flight you have booked or gets canceled, you can get a refund from the airline or ask the same to rebook another ticket without any extra cost.
  • If the booking cancellation is due to any medical emergency or death of a close relative, you can get a refund from the airline by providing a valid reason. 

How can I cancel my flight with Cathay Pacific Airlines?

If you need to cancel your flight with Cathay Pacific, you can generally do so through the same online booking management process outlined above. Alternatively, you can contact Cathay Pacific's customer service by phone or through their official website's contact page. Be prepared to provide your booking details and reasons for cancellation.

How do I get a full refund from Cathay Pacific? 

Cathay Pacific is known as a reliable partner of Oneworld Global Airline's alliance and offers schedule flight services. For complete details on How do I get my Money back if I cancel a Cathay Pacific flight, you have to stick with correct rules. You surely do not like to involve in any cancellation charges and always look for fun refunds even after cancellation. But, your dream of full refunds can be fulfilled only if you have refused Cathay Pacific ticket services as per the 24-hour cancellation policy from its official websites or by Mobile App.

Go with the Online process for Cathay Pacific flight refunds:

By focusing on the correct Online process, you can cancel Cathay Pacific flight tickets. Some online steps will be involved through which you can make feasible cancellation of your flight tickets.

  • Go to the Cathay Pacific official website: or Mobile App.
  • You have to follow all the necessary procedures for flight cancellation. 
  • After the tickets are canceled, you can fill the online refund request form from its official web page or App.
  • While filling the refund form, you must enter ticket/cancellation number and give first as well as last name.
  • Also, before submission, confirm that you are requesting for refunds according to Cathay Pacific refund rules.
  • After the refund request, the Cathay Pacific expert team will check and provide refunds accordingly.

Is Cathay Pacific’s ticket refundable?

Yes, Cathay Pacific’s ticket you hold is refundable, and you can get a refund from them. For this, you must place a refund request through the given methods from the airline. 

Online- Very easily and accessible, you can place a refund request with the airline. You can visit the said airlines’ official website and then continue to the end with the steps as follows:

  • Land on Cathay Pacific’s official webpage,
  • Salvage the reservation with the help of the reservation number and the last name of the passenger for which the booking has been made.
  • On the booking option, from the right side of the page, tap on the menu icon list and choose the refund option from the same.
  • Then, fill out the Cathay Pacific refund form and submit it. Provide all the details required and choose to proceed.
  • Once done, you shall receive an email with a ticket number for a refund to the registered email address from the airline. 

Offline- Rather than following the online process, you can also request a refund through the call process. You can contact the airline for help with the refund you place before the airline. 

Cathay Pacific Cancellation Policy.

For any cancellation to be made, the most basic need is to learn about the policies and guidelines. The terms and conditions applicable for the refund before the cancellation are as follows:

  • For a booking that has been done for seven or more days, you can go through to cancel the booking without any penalty.
  • Cancellation due to any unavoidable circumstance can be done without any penalty from the airline.
  • The ticket booked through the business or an elite class, you can go through the cancellation at any time before 3 to 4 hours of the booking. 

How much is the cancellation fee for Cathay Pacific?

A cancellation on Cathay Pacific shall charge you a penalty if the same is devoid of the related charges. The cancellation fees you are required to pay are as follows:

  • The booking of Cathay Pacific is a business or elite class booking, and the same is done with a cancellation-free policy then you will not have to pay a penalty for the same.
  • If the booking is not saved and the booking is a basic economy reservation, a penalty starting from $100 shall be applicable to the booking. The cancellation fee shall be applicable depending on the fare rules while making the booking. 

How much does it cost to cancel a Cathay Pacific flight?

The cost of canceling a Cathay Pacific flight varies based on multiple factors, including your ticket type, fare rules, and the timing of your cancellation. Generally, non-refundable tickets may not provide a full refund, and you might be subject to cancellation fees. Refundable tickets may allow you to cancel without significant penalties. Reviewing your ticket's terms and conditions to understand the potential costs is essential. The cancellation charges usually depend upon various factors, including the time of cancellation, distance covered by the flight, and the flight call in which you have made the booking. 

How long would it take to get the refund from Cathay Pacific?

In normal cases, it only takes around 7 weekdays to process the Cathay Pacific refundable amounts. But, the actual refundable amount will depend on your accounts and payment service providers through which you earlier made reservations. For some critical cases, Cathay Pacific refundable amounts time may extend up to approximately 20 to 60 business days.

What is the delay refund policy for Cathay Pacific?

Cathay delay refund rules strictly state that if your flight is delayed over 5 hours, Cathay Pacific will reimburse you with full ticket price especially when you do not want to continue the services anymore. But, for the portions of flight tickets that are already utilized even after 5 hours Cathay Pacific service delay, then you will receive reimbursement only for unused ticket portions.

Does Cathay Pacific have some other refund policies?

Yes, apart from Delay refund policies at Cathay Pacific, there are some other rules also applicable that you must consider before making any online request. Some of the most important Cathay Pacific refund conditions are mentioned in the below steps.

  • Full refunds will be provided at Cathay Pacific only if you go with a 24-hour cancellation policy.
  • Depending on your flight ticket cancellation timing, you may be eligible for partial and no refunds.
  • Cathay Pacific offers refunds only when you have purchased its flight tickets from the official website or Mobile App.
  • In partial refunds, only unused ticket parts will be returned to you after ticket cancellation.
  • When Cathay Pacific tickets are purchased from any other travel agency, you can contact agency customer support for such refunds. 

So, these are some main rules and additional information for Cathay Pacific refunds.    

Bottom Line

In conclusion, Cathay Pacific provides options for canceling flights and obtaining refunds, but the details depend on your ticket type and circumstances. Always review the terms and conditions associated with your ticket and contact Cathay Pacific's customer service for personalized assistance with your cancellation and refund request.


Yes, within 24 hours of the flight reservation, you can choose to cancel the booking you hold with Cathay Pacific. There shall be no cancellation penalty charged to you for the cancellation. This is the risk-free time when you can easily cancel the booking you hold. 

If you cancel the booking after agreeing to the free cancellation of Cathay Pacific, you can get a complete refund from the airline. Thus, before canceling the booking, you must read the policies given, and you can easily contact the airline for help also for a complete refund from the airline. 

Cathay Pacific charges $150 as a penalty fee for the flight cancellation. You will have to pay the cancellation fee to cancel the booking and get the help you are looking to get from the airline. 

Cathay Pacific offers various ticket types, some of which are refundable while others are non-refundable. Refundability depends on the fare class and the specific terms and conditions associated with your ticket. Check your booking details or contact Cathay Pacific's customer service to find out if your ticket is refundable.


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