How Can I get a refund from Condor Airlines

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Condor Airlines and Its Flexible Refund, Cancellation, and Flight Change Policy

Condor Airlines is counted amongst the customer-friendly airlines of Germany. The airline provides immense flexibility for flight cancellation, refund, and rebooking. So, if you have a Condor reservation, you can lead a seamless and comfortable booking experience. 

Not only Are Condor tickets refundable, but you can easily cancel the ticket for free without paying any extra charges. This article can guide you efficiently if you need more relevant information on the Condor cancellation, refund, and change policy. Please stay on the article to learn more about them!

The Cancellation Policy of Condor Airlines

The cancellation policy of Condor Airlines is intended to make the inconveniences easier for you. The airline understands that canceling a reservation due to a genuine underlying reason can be a hectic task for a traveler. That is why Condor has released the below-mentioned terms and conditions associated with cancellation:

  • You can cancel your reservation without paying a single penny if you do it within 24 hours of the reservation.
  • The 24 hours risk-free cancellation is useful only if you bought the ticket at least seven days before the departure date.
  • But do you know what happens if Condor cancels my flight? Do not worry because you get compensation if you face cancellation from the airline’s end. 
  • However, the airline can only provide compensation if it fails to inform about the cancellation at least 14 days before the departure.
  • And if you do not comply with the cancellation policy, you need to pay cancellation charges up to 500 USD starting from 100 USD.
  • At Condor Airlines, you can cancel your refundable and non-refundable flights depending on the terms and conditions applied while booking a ticket.
  • As per the updated COVID-19 policy, if your flight gets canceled due to COVID, you are eligible for a flight credit provided that you use it within 18 months of the issuance. 

Now, you know what is Condor's cancellation policy is, so go to the official web portal of the airline and process the cancellation. However, if you wish to cancel the reservation for a refund, you must know about the refund policy. The next segment covers important details about getting a refund from the airline in real-time!

The Refund Policy of Condor Airlines

Not all the fare types qualify for a refund; if you want a refund, you must qualify the refund terms and conditions set across by the airline. You can rely on the below-mentioned refund regulations before requesting one:

  • The refund processing time depends on the payment method used by the traveler while booking a ticket. Say you paid using a cheque, you need to wait for the utmost 20 days to get the refund. On the other hand, you can receive a refund within seven business days if you pay using cash or credit card.
  • If you have an e-ticket, contact the airline’s reservation sales team to process the refund.
  • When you purchase a Basic Economy ticket from Condor Airlines, you can only request a refund if you complete the formalities within 24 hours of its booking time.
  • If you wish to cancel a non-refundable ticket for a refund, keep in mind that the airline deducts some cancellation charges and credits the rest as a refund. But, if you have a refundable ticket, the airline allows you the flexibility to cancel the reservation anytime before its departure.
  • At Condor, you get a full refund if you manage to cancel your reservation within a week or more before the departure schedule.
  • However, if the airline cancels the reservation, you get a refund if they fail to rearrange a new flight for the same itinerary. 

Now that you have an efficient answer to what is Condor's refund policy, you can make an informative decision. However, why cancel the ticket when you can change the booking? Yes, it is possible to reschedule your flight on a new itinerary if you cannot continue with your journey. Need more information on the reschedule? Read the next section carefully.

The Flight Change Policy of Condor Airlines 

Some general terms and conditions are associated with Condor Airlines, like cancellation and refund. For your convenience, the below-mentioned points contain all-inclusive information about it:

  • The airline allows you to request a change for free if you complete the procedure 24 hours within the booking period.
  • If you have a group booking, it depends on the group size, route, and journey dates.
  • And, when you choose a new itinerary that costs more than the original one, you need to pay the applicable fare difference.

 Once you peruse the article, you get a clearer idea regarding the Condor Airlines refund and change policy or cancellation policy, for that matter. Do not stall the cancellation further if you don’t want to pay any cancellation charges. Need professional assistance on the matter? Contact the Condor Airlines customer support team for constant solution availability.

Can I cancel my Condor flight?

As per the 24-hour risk-free grace period of condor airlines, passengers are free to withdraw their booking and get the whole amount refunded. You can cancel your condor airline reservation through the official website or the customer support executive. Passengers who fail to cancel their flight reservation within 24 hours of booking are bound to pay the cancelation charges that are applicable on the cancelation condition as per the condor Airlines policy. 

 What happens if Condor cancels my flight?

Due to bad weather conditions and other such emergencies, condor Airlines might cancel the flight by themselves. In such cases, passengers who are not informed at least before 14 days of their departure date will get compensation. The condor airline is responsible for the refund and compensation on the flight cancelations that are done by their side and if the replacement for the same has not been arranged. You can claim your refunds through the official condor airline website via the refund request form. 

 Can I get a refund from Condor Airlines?

Passengers who do not wish to board the flight on their scheduled departure day and want to withdraw their booking with condor airlines must be aware of the refund policy. The condor airline refund policy is stated below:

  • If you cancel the flight booking within 24 hours of making a condor flight reservation, you are eligible for the full refund by the airline. 

  • If a passenger cancels their condor flight booking after the 24-hour grace-free period, they have to bear the cancelation charges imposed by the airline. 

  • The refund amount of your canceled condor reservation depends on the time of cancelation, time left in the departure of the flight, ticket type, conditions, and route. 

  • Non-refundable ticket holders can not claim refunds, but they can request the travel credits of the same amount redeemable on the next booking. 

  • All the refunds can be requested via the online portal of the official condor airline website or through the customer's support executive over a call, chat, etc. 

  • The refunds of your canceled condor airline flight are initiated immediately and reflected in your account within 7 to 20 working days. 

  • If a passenger cancels a reservation due to emergencies such as the death of an immediate person, then they can claim the complete refund by showing required supportive proof. 

 How much refund do we get on cancellation of Condor flight ticket?

If a passenger cancels a flight booking with condor Airlines within 24 hours of making a reservation, they can get a full refund. However, if they cancel their flight booking after a 24-hour risk-free cancelation period, they will pay the penalty for the same. Here is how you can claim the refund from condor airline through the online process:

  • Go to the official condor airline website and click on the 'my booking' tab from the top panel. 

  • Enter your condor airline flight number, journey date, passenger's last name, then click on the 'continue' button. 

  • Your flight information will display on the next window, so navigate the cancel button and click on it. 

  • Follow the prompted steps and confirm your cancelation. 

  • You will be redirected to the refund request page, so fill out with necessary information and submit the form. 

  • Your condor flight refund will be initiated immediately and will reflect in the original payment mode within 7 to 20 days. 

Apart from this, passengers can also claim a refund via the condor customer service executives. The calling executive is available around the clock, and you can get the toll-free number through the official website.



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